Terms of Service

Last Updated: August 14, 2026

Welcome to Nayvero. By accessing or using our website, placing an order, or purchasing our products, you agree to these Terms of Service. Please read them carefully before using our website.

1. About Nayvero

Nayvero is an online shopping store offering a variety of products for everyday use and lifestyle needs.

Throughout these Terms, the words “we,” “us,” “our,” and “Nayvero” refer to Nayvero. The words “you” and “customer” refer to anyone who visits our website or places an order with us.

Our store is powered by Shopify, which provides the technology that allows us to operate our online store.

2. Using Our Website

By using our website, you confirm that the information you provide is accurate and complete.

You agree to use our website only for lawful purposes and in a way that does not interfere with the website or other customers' shopping experience.

We reserve the right to refuse or cancel orders if we reasonably believe that an order contains incorrect information, appears fraudulent, or is placed for an improper purpose.

3. Products and Product Information

We make every reasonable effort to display our products, images, descriptions, sizes, colors, and other information as accurately as possible.

However, the actual appearance of a product may vary slightly depending on your device, screen settings, lighting, or other factors.

Product availability, descriptions, specifications, and prices may change from time to time without prior notice.

We reserve the right to discontinue any product or limit the quantity available for purchase.

4. Orders

When you place an order on our website, you are requesting to purchase the selected products.

After receiving your order, we may contact you to confirm your order details, particularly for Cash on Delivery orders.

An order may be cancelled or declined if:

• The product is unavailable.

• The information provided is incorrect or incomplete.

• We are unable to contact you to confirm the order when confirmation is required.

• We identify unusual, fraudulent, or suspicious activity.

• An incorrect price or product information was displayed due to a technical error.

If we cancel an order that has already been paid for, we will take reasonable steps to arrange the applicable refund.

5. Prices and Payments

All product prices displayed on our website are shown in AED unless otherwise stated.

Prices may change at any time. However, the price shown when you successfully place your order will generally apply to that order, subject to obvious pricing or technical errors.

We currently offer Cash on Delivery (COD) for eligible orders.

For COD orders, payment is collected when your order is delivered. Please make sure that you are available to receive the order and have the required payment amount ready.

6. Shipping and Delivery

We aim to process and dispatch orders as quickly as possible.

Our standard shipping information, delivery estimates, shipping charges, and delivery coverage are explained in our Shipping Policy.

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, including courier delays, incorrect customer information, unsuccessful delivery attempts, weather conditions, or other unforeseen circumstances.

Please ensure that your delivery address and contact details are accurate when placing your order.

7. Returns, Refunds and Replacements

Our return, refund, and replacement terms are explained in our Refund Policy.

By placing an order with Nayvero, you agree to follow the conditions and procedures described in that policy.

Please review our Refund Policy before purchasing if you have any questions about returns, refunds, or replacements.

8. Order Cancellation

If you need to cancel an order, please contact us as soon as possible after placing it.

We will make reasonable efforts to accommodate cancellation requests before an order is processed or dispatched. However, once an order has been processed or dispatched, cancellation may no longer be possible.

9. Customer Information

You are responsible for providing accurate information when placing an order, including your:

• Full name

• Phone number

• Email address

• Delivery address

• Any other information required to complete your order

Incorrect or incomplete information may result in delivery delays, unsuccessful delivery attempts, or cancellation of the order.

10. Promotions and Discounts

From time to time, Nayvero may offer discounts, promotional codes, special offers, or limited-time deals.

Promotions may have additional terms and conditions and may be changed or ended at any time.

Unless specifically stated otherwise, promotional offers cannot be combined with other offers.

11. Intellectual Property

All content on the Nayvero website, including our brand name, logo, text, graphics, images, website design, and other original content, is owned by or used by Nayvero with appropriate permission.

You may use our website for personal shopping purposes only.

You may not copy, reproduce, modify, distribute, sell, or use our website content for commercial purposes without our prior written permission.

12. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

These services and websites may have their own terms and privacy policies. Nayvero is not responsible for the content, policies, availability, or practices of third-party websites that you choose to access.

You use third-party services and websites at your own discretion.

13. Reviews and Customer Feedback

If you submit a review, comment, suggestion, photo, or other feedback to Nayvero, you confirm that you have the right to share that content.

By submitting feedback, you allow Nayvero to use, display, reproduce, and share that feedback for legitimate business and promotional purposes.

We reserve the right to remove content that is unlawful, misleading, offensive, abusive, fraudulent, or otherwise inappropriate.

14. Prohibited Activities

You agree not to use our website to:

• Break any applicable law or regulation.

• Provide false or misleading information.

• Attempt to commit fraud or abuse our services.

• Interfere with the operation or security of our website.

• Introduce viruses, malware, or harmful code.

• Attempt to gain unauthorized access to our systems.

• Copy or misuse our website content.

• Use our website in a way that could negatively affect Nayvero or other customers.

We reserve the right to restrict or terminate access to our website if these Terms are violated.

15. Website Availability

We do our best to keep our website available and functioning properly.

However, we cannot guarantee that the website will always be available, uninterrupted, or completely free from technical issues.

We may temporarily suspend or modify parts of our website for maintenance, updates, improvements, or other operational reasons.

16. Errors and Changes

Occasionally, our website may contain typographical errors, incorrect product information, pricing errors, or other inaccuracies.

We reserve the right to correct errors, update information, modify product details, or cancel an affected order when necessary.

We may also update our products, services, website content, and these Terms from time to time.

17. Limitation of Responsibility

To the extent permitted by applicable law, Nayvero will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including courier delays, technical problems, service interruptions, or events that we could not reasonably prevent.

Nothing in these Terms is intended to remove or limit any rights that you may have under applicable consumer protection laws.

18. Privacy

Your privacy is important to us.

Information collected through our website is handled according to our Privacy Policy.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

19. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, website, or business practices.

The latest version will always be available on this page.

Your continued use of our website after changes are posted means that you accept the updated Terms.

20. Contact Us

If you have any questions about these Terms of Service, orders, products, or our services, please contact us:

Nayvero
Email: nayvero.store@gmail.com

We are always happy to assist you.

Thank you for shopping with Nayvero.

We appreciate your trust and look forward to providing you with a smooth and reliable shopping experience.